Return and Refund Policy

Returns Policy

We take great care to make sure our pictures and descriptions are accurate but realise you may wish to return a watch that is not suitable when you receive it. If you are not satisfied with your watch, please contact us straight away. Any returns must be returned in original condition, with all the labels, tapes, tags, boxes and booklets and without any physical changes, e.g. scratches or shortening of bracelet and within 14 days of your receiving of the watch. Please note that the postage fee is not refundable. Please email first to:

Return Address:

Turquoise Electronics Ltd
Flat 12, 11 Lambarde Square
Greenwich, London,
SE10 9GB
United Kingdom
Tel: 00442088535134


Cancellation of Orders

You are able to cancel your order prior to posting with no cost penalty being incurred and full credit of your account if money have already been taken. This must be done before 2.00pm on the day of order as all orders taken before 2.00pm will be processed and posted the same day.Please email first to cancel: